Dialysis and Patient-Centered Care

patient-centered careI was originally diagnosed with CKD somewhere about the turn of the century.  I worked my way up the kidney disease ladder to each stage of the disease and finally I went on dialysis in 2008;  Exactly five years ago today 8/21/2008.

What’s particularly fascinating is that, as I went through each stage, I was totally unaware of what was going on in my case. I had Chronic Kidney Failure and I didn’t know what that meant for almost 10 years!  I went to family physicians, cardiologists, dietitians, and nephrologists; clueless about what it meant to be in the process of kidney failure!

Seriously, I don’t recall associating the fact that I was getting an A/V Fistula and what it was for.  I just did what the nephrologist told me to do.   I was an good patient in the Traditional Medical Model.

When I finally got intimately involved in my disease, I researched and read as much as I could about CKD and ESRD.  Along the way, I was heavily influenced by several people and organizations and also by my own personal experience researching and writing for my blog at DevonTexas.com.  Of special note are Stephen Wilkins and Dr. Robert Allan BearPCC vs Med Model who blog about Patient-Centered Care.  Here’s a bit about my journey through my disease and what I learned from it

Here, in a nutshell, is the problem!   This is a slide from the ESRD Network that’s used in Patient-Centered Care training.   It contrasts salient aspects of the Medical vs Patient-Centered Care Models.  In each element, the Traditional Medical Model comes up lacking.  The patient is passive or the patient is active.  The patient is a recipient of treatment or the patient is a partner in the treatment.  The provider dominates or the provider collaborates with the patient.  One is disease-centered, the other is Quality-of-Life Centered. The provider does most of the talking or the provider listens more and talks less. Finally, the patient complies with the treatment plan or the patient adheres to the treatment plan.

 Fundamentally, the Medical Model doesn’t engage the patient and it doesn’t encourage communication.

In the Traditional Medical Model,  I was not a participant or a conferee.  I was the recipient of medical services.  The result is I knew nothing about my illness.  For over ten years, I was never sure if I had Chronic Kidney Disease, Chronic Renal Failure, Kidney Failure, whatever.  I wasn’t even sure what the acronyms meant.  I knew what each word meant but NOT what that meant for me.  I discovered I couldn’t explain to others what was happening to me because I didn’t understand it.

I didn’t realize I would have a full range of symptoms.  I was clueless that my extreme lethargy, mental confusion, feelings of cold in my hands and feet, weight gain, etc., were all due to CKD.  I just did what I was told; took the pills, drank the stuff, peed in the cup, gave blood to the lab, etc.  All without my active participation in my disease.

Patient-Centered Care brings all the patient needs into the spotlight.  No matter what those needs might be, it includes them in the consideration of the patient’s sense of well-being and control.  It accomplishes that by engaging the patient, by making the patient an active part of their care.

In the specific case of CKD and ESRD, Dr. Bear and Steve Wilkins suggest that all the needs of the patient should be addressed including educating the patient about kidney disease and symptoms and involving the patient in that process.  Upon a diagnosis of CKD, the patient should be involved in all aspects their care.  Further, the entire circle of participants should also be involved.  Rather than waiting until ESRD, the patient should be learning about diet, chemistry and symptoms at each stage beginning with CKD-1.  Also, the Primary Care Physician should be involved all along the way as well as the nephrologist and dietitian.  At each stage, the patient should be taught about  what’s going on and what to expect.

Now that I know what I know, I have some perspective on the subject of Patient-Centered Care.  Simply put, PCC involves the patient as a partner in all aspects of their care.

I am an equal member of the treatment team. I am not “at the center” as the term Patient-Centered Care might lead one to believe.  Rather, my CARE is at the center.  Therefore the emphasis should be “Patient-Centered CARE

Currently, the ESRD Network of Texas is actively training dialysis center staff is the essentials of Patient-Centered Care through the Patient Education Learning and Action Network.

They emphasize Communication and Patient Engagement and they do this by including “Subject Matter Experts”, that is, Patients, like me.

Each team has a patient member so we can offer our perspective on the topics being discussed.   I believe I got as much as I gave and this experience has been a microcosm of the concept of Patient-Centered Care

Back in the real world of dialysis, I must be actively involved in my care, my meds, my fluids, my diet, my labs, and adhering to my Plan of Care.

Finally, I am constantly reminding myself that Dialysis is NOT a cure but a treatment and, therefore, I need to be involved in that process at all levels.

I have attempted to be involved with my care but it doesn’t always work that way.  Sometimes the theoretical clashes with the practical.  For example, this Epic Fail.

 I was dialyzing one day, doing all the things I usually do during dialysis; watching TV, Tweeting on my Twitter account, doing my emails on my Pad, researching kidney-related issues, etc. when I was handed a multi-page, stapled document and told I needed to sign it.  I can’t even recall who handed it to me.  Anyway, I signed where I was told, then I looked at what I was signing…

It was my Plan of Care.

Everyone had input to that plan; the doctor, the dietitian, the social worker, the head nurse, the technicians but NOT ME!  And tragically I was never given a copy or a synopsis so I have no idea what I should be doing other than watching my Phosphorus and Potassium levels.

It was an Epic Fail.  But we often stumble on the path to progress.  I have my work cut out for me.  I’m a member of the treatment team, even if my center’s staff doesn’t know that…

Yet.

We are being examined again and again but very little gets communicated other than, perhaps, medical aspects of our case.  All too often the patient isn’t engaged and communication doesn’t take place.

We do have our work cut out for us, don’t we?

© 2013 DevonTexas

Advertisements

About DevonTexas

I am a person with ESRD (End Stage Renal Disease) which means my kidneys don't work. Forty or so years ago that would have been a death sentence but today there is Dialysis which means I can be hooked up to a machine that will clean my blood as the kidneys should. Three days a week, I go to a center and have too very large needles stuck in my arm to remove and replace my blood as it passes through a process where it's cleaned and the fluid is removed, a process taking a little over four hours each time. I want to advance knowledge about dialysis so that other patients can learn from my experience and mistakes. We shouldn't have to reinvent the wheel, eh? There is so much to be learned and experienced about our predicament. There are vast resources available to support us and enrich our lives but many patients don't know about them. There are also many issues that we have to deal with whether we want to or not. So I blog about them. All comments are confidential until I approve them. If you don't want your comment public, let me know and I will respect that. So, feel free to leave a comment. Enjoy.
This entry was posted in dialysis, Dialysis Center, ESRD, patient care, Patient-Centered Care and tagged , , , , , . Bookmark the permalink.

2 Responses to Dialysis and Patient-Centered Care

  1. cattlekid says:

    Do not get me started on the BS that is the Plan of Care. When I was in center for nine months, I never had a comprehensive meeting with the entire care team to discuss the entire Plan of Care. Hell, I don’t even think I SAW a Plan of Care when I was in center.

    When I was doing home hemo, I finally threw a hissy fit over the Plan of Care. I point blank told my team that I was NOT going to sign the yearly Plan of Care update until I met ALL of them IN PERSON. I had gone for months without seeing my SW or nutritionist because they were always “too busy” to attend my monthly clinic day, even though it was planned well ahead of time. So I finally put my foot down and said that I wasn’t going to sign until I had that meeting. The State was scheduled to come in a few days and I knew the crap would hit the fan if they didn’t have that signed document. I knew it was a dirty move on my part but I didn’t care. At least after that, they realized that even though I was stable and had no major issues, I was still somewhat worthy of their precious time.

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out / Change )

Twitter picture

You are commenting using your Twitter account. Log Out / Change )

Facebook photo

You are commenting using your Facebook account. Log Out / Change )

Google+ photo

You are commenting using your Google+ account. Log Out / Change )

Connecting to %s